Acumatica ERP 2025 R1: More Flexibility with Credit Card Payments

Keeping Checkout Smooth, Even When Things Change

Taking payments should be simple—but in the real world, things don’t always go according to plan. Maybe a customer adds a last-minute item. Maybe taxes or shipping estimates change. Until now, Acumatica users faced a limitation when trying to increase a credit card authorization after it had already been created. But that’s about to change.

With the 2025 R1 release, Acumatica is introducing a smarter, smoother way to increase authorized payment amounts without voiding the original transaction. This means fewer headaches, faster checkouts, and a better overall customer experience.

Let’s take a look at what’s changed, how it works, and what you need to know to start using this new capability.

Why This Update Matters

In previous versions of Acumatica, once you had an authorized payment, the amount was locked in. If you needed to charge more than the original authorized amount, your only real option was to void the payment and start over. Not only was this clunky, but it could also tie up funds on the customer’s card temporarily—frustrating for everyone.

With 2025 R1, you can now increase the amount on an existing authorization as long as your payment processor supports it. It’s a small change on the surface, but it makes a big difference in real-world workflows—especially for teams in sales, finance, and customer service.

How It Works: Key Highlights

This new functionality allows you to boost the authorized amount without needing to restart the payment process. Here’s how it shows up across different screens in Acumatica:

1. Processing Centers Setup

A new checkbox called “Allow Increasing Authorized Amounts” has been added to the Processing Centers screen. If your payment processor supports this feature, just enable it here.

This gives your users the option to raise the limit on authorized payments across the platform.

2. Sales Orders

On the Sales Orders form, you’ll now see a new button on the Payments tab: “Increase Authorized Amount.” It appears when:

• The order has an unapplied balance,

• The payment method is a credit card,

• The processing center supports this new feature, and

• The current payment is still in a “Pre-authorized” status.

When clicked, a dialog box opens allowing you to input the new total amount you’d like to authorize.

3. Invoices

The same “Increase Authorized Amount” button is also available on the Invoices form under the Applications tab. The conditions for when it shows up are essentially the same: pre-authorized payment, credit card method, and available balance.

4. Credit Card Processing for Sales

There’s now a new action in this screen called “Increase Authorized Amount.” You can select one or more payments, raise their limits, and process the changes in bulk.

There’s even a helpful option called “Increase Authorized Amount Before Capture,” which lets you combine both steps in one go—authorize more, then capture the new amount.

Real-World Use Cases

Let’s say you’ve pre-authorized a customer’s card for $500 based on an order estimate. But then:

• They add a last-minute item,

• Shipping costs increase,

• Taxes weren’t included in the initial estimate, or

• The exchange rate fluctuates.

Now the total is $550. Previously, you’d have to void the $500 authorization and create a brand-new one. That could lead to:

• Multiple authorizations appearing on the customer’s statement,

• Delays in completing the sale,

• Manual rework by your team.

Now, with 2025 R1, you simply click “Increase Authorized Amount,” update it to $550, and proceed as usual. Clean, simple, and friction-free.

A Closer Look at UI Changes

On the Processing Centers Screen:

• The checkbox “Allow Increasing Authorized Amounts” is under a newly organized “Payment Processing” section.

• This enables the feature system-wide for any supported payment method.

On the Sales Orders and Invoices Screens:

• The “Increase Authorized Amount” button lives on the Payments or Applications tab.

• Once clicked, it opens a pop-up dialog where you enter the new total.

On the Credit Card Processing Screen:

• You can now select “Increase Authorized Amount” from the Action menu.

• New columns show both the current and increased amounts.

• This makes it easy to track and process multiple changes at once.

What If It Doesn’t Work?

In some cases, the increase might not be possible—for example:

• If the processor doesn’t support this feature,

• If the payment is applied to multiple unrelated documents,

• Or if there’s an issue with the payment method.

Acumatica handles this gracefully:

• You’ll get clear error messages,

• The original authorized amount remains unchanged,

• You can retry or switch to another workflow if needed.

Behind the Scenes: What the System Does

When you increase an authorization, Acumatica:

1. Verifies the payment method and status.

2. Sends a request to the payment processor to increase the authorized amount.

3. Updates the payment and any linked document with the new amount.

4. Applies the increased funds if possible, or flags the unapplied balance.

This automation helps reduce manual steps and errors, giving your finance team more control with less stress.

Benefits for Your Business

Here’s why this small-but-mighty feature could be a game-changer:

• Faster checkouts: No need to start from scratch if something changes.

• Happier customers: Avoid confusing multiple authorizations or payment delays.

• Fewer manual fixes: No need to void and redo payments just to capture an extra charge.

• Stronger audit trail: Everything is recorded, including adjustments and errors, for easy reconciliation.

Whether you’re handling B2B orders, online sales, or recurring invoices, this added flexibility helps smooth out the payment process for everyone involved.

Tips to Get Started

Ready to start using this new feature? Here’s a quick setup checklist:

✅ Check with your payment processor

Make sure they support increasing authorized amounts. Not all do (yet).

✅ Enable the feature in Acumatica

Go to the Processing Centers screen and turn on “Allow Increasing Authorized Amounts.”

✅ Train your users

Show your sales and finance teams where the new button is and how to use it.

✅ Update your procedures

If you previously had workarounds for this issue, you can probably simplify them now.

✅ Test it in a sandbox

Try it out in a non-production environment first so your team gets comfortable with the process.

The ability to increase authorized credit card payments in Acumatica ERP 2025 R1 is one of those features that feels long overdue—and it’s finally here. It gives your team more flexibility, improves customer experience, and reduces friction in the sales-to-payment flow.

Download the Full Release Document